you need a wia driver to use this device hp

The scanner then worked without errors.Īlthough the scanner now works, I'm not happy with this solution because I don't want all my USB ports to be USB 2.0 This sets all of the USB ports to be 2.0 rather than 3.0. I entered the BIOS settings, selected Advanced, then USB settings and set the 'xHCI mode' to 'disabled'. So I did what was suggested in the answers to this post. Actually, almost every Windows PC will have errors in its Error Log so that's not the problem, because the errors in there were not related to scanning. They eventually said that the problem is due to my copy of Windows 10 because they accessed the Windows Error Logs and found errors there. They said nobody else has reported problems with the scanner on Windows 10 (ha, ha, ha, I don't believe them). I contacted Canon and (after some persuasion) they tried to help, but they couldn't find the problem. I upgraded the USB drivers from a third-party site, as I couldn't find any newer drivers on the Asus support site, but it did not help, I still had the errors.

My motherboard is an ASUS Sabertooth Z97 Mark 2. I upgraded from Windows 8.1 to Windows 10 and started to get USB communications errors during scans. I had exactly the same problem with my Lide 210 scanner. It seems that the problem happens in Windows 10, or, maybe, the USB controller, which ASUS uses in their motherboards is also involved.

Tested the scanner with Win 7 圆4 PC - works perfectly with USB 2.0/3.0 ports and in all image color/DPI settings. I experience exactly same problem - the scan progress freezes and in Canon scan software I get the '2, 156, 177' connection error. Two days ago I bought Canon Lide 220, installed the compatible drivers and ScanGear software from Canon website. I also don't know how to use this values.I have new desktop PC with Windows 10 圆4 preinstalled, also with ASUS motherboard. Sometimes I get the error code 2, 155,177 from ScanGear. On my both Notebooks (Lenovo T440p, HP 840 G1) the scanner works without any problem, just I don't use it with these devices. In the device manager I have no problem.Īs I thought it is the problem with the Windows upgraded from WIndows 7 to WIndows 10 and so

But then the scanner just stuck in the middle of the scanĪnd the application just freezes. The newest scanner driver and application from Canon is installed. I own a Canon Lide 210 scanner since about 2011 which worked fine using WIndows 7 since then and still does.īut after I upgraded all my computers (2 laptops and one desktop) to WIndows 10 it does not work anymore on the desktop to which it is connected.

You need a wia driver to use this device hp